Can you keep our email out of spam folders?

One of the most common questions we receive is whether MXroute can ensure that emails sent to third-party services will land in the recipient's inbox rather than being filtered to spam folders.

The Reality of Email Delivery

No email service provider can guarantee that your emails will always land in the inbox.

Any service that promises 100% inbox delivery is making a claim they cannot fulfill. The simple truth is that email delivery is ultimately controlled by the receiving mail servers and their filtering algorithms, not by the sending service.

A Helpful Analogy

Think of email like physical mail:

"Can you guarantee me that everyone we mail this letter to will open it and not throw it away?"

Just as no postal service can control what a recipient does with a delivered letter, no email service can control whether Gmail, Yahoo, or any other provider marks your message as spam.

What MXroute Actually Provides

Here's what we actually do to maximize your email deliverability:

• Maintain a spotless service reputation through rigorous infrastructure management
• Implement proper DNS configurations (SPF, DKIM, DMARC)
• Provide guidance on best practices for email content and sending patterns
• Offer transparent communication about the realities of email delivery

Best Practices for Your Email

While we can't guarantee inbox placement, you can improve your chances by:

1. Using consistent sending patterns
2. Sending content that recipients expect and engage with
3. Maintaining clean mailing lists
4. Following recipient engagement metrics
5. Implementing proper authentication (we help with this)

The MXroute Difference

We believe in honesty and transparency. Rather than making impossible promises about inbox delivery, we focus on providing reliable email infrastructure with the best possible reputation, while educating our customers on the realities of email delivery.