Saved Cards and Automatic Billing

Sign in to the Management Panel before starting. On a phone or narrow window, open the navigation menu at the top left to find the named page.

A qualifying service is a service that is not cancelled, terminated, or marked as fraud. Pending and suspended services count for these account settings. See account restrictions if a control is unavailable.

Without a qualifying service, standalone card changes in Billing are unavailable. You can still pay an invoice, including the save-card choice when paying with a new card.

Add or replace your saved billing card

Available when the account has a qualifying service and card payments are enabled. An unpaid invoice is not required.

1. Open Billing.
2. Under Payment Methods, select + Add Card.
3. Enter the requested card information in the secure card field.
4. Select Save Card.
5. After the page reloads, check the displayed card brand, last four digits, and expiry.

Saving a card replaces your primary billing card and configures it for future billing. The page does not provide a separate Set as default button. This action saves a card; it does not pay an outstanding invoice. Open that invoice separately to pay it.

If the page says Re-confirm your card to enable automatic payments, follow these same steps with the card you intend to use. If an individual card says it cannot be verified for manual payments, add your intended card again or contact Support. That per-card message does not by itself establish that automatic billing is broken.

If a card change reports an unfinished payment or a need for support review, resolve that message before attempting more card changes.

Remove a saved card

Available when the account has a qualifying service.

1. Open Billing → Payment Methods.
2. Identify the card by its brand, last four digits, and expiry.
3. Select Remove beside that card.
4. Confirm the removal prompt.
5. After the page reloads, check the remaining saved cards.

Removing a card does not cancel a service or its invoices. If another card remains, it may become the primary card. Do not treat removing one card as proof that all automatic payment arrangements have ended. If the page asks you to refresh because the card changed, refresh and check the displayed card again before proceeding.

Automatic billing and outstanding invoices

See Billing Policies for automatic-payment timing. Saving a card configures it for future billing; check and pay outstanding invoices separately.

If a card change is blocked by an unfinished payment, continue or check that payment. To end a subscription, submit a service cancellation request; removing a card does not end the service.