Appearance
Using the Management Panel
The Management Panel is where you manage your MXroute customer account, services, billing, orders, and support requests. Sign in with your customer-account email address and password.
Use the email Control Panel for mailboxes, mailbox passwords, domains, forwarders, DNS instructions, and spam settings. Use webmail to read and send mail with a mailbox's own address and password. See Getting Started for the difference between these logins.
On a phone or narrow window, open the navigation menu using the menu button at the top left, then choose the named page.
Choose a guide
| What you want to do | Guide |
|---|---|
| Sign in, reset a password, or update your details | Account and profile |
| Set up 2FA or recover a lost authenticator | Account security and recovery |
| Find a service, open its Control Panel, or organize subscriptions | Managing subscriptions |
| Upgrade or downgrade an existing service | Changing your plan |
| Request or revoke cancellation | Cancelling a service |
| Purchase another service or resolve an order review | Ordering a service |
| Find, download, or pay an invoice | Invoices and payments |
| Add, replace, or remove a billing card | Saved cards and automatic billing |
| Add funds or apply account credit | Account credit |
| Include a VAT or tax identifier on future invoices | Tax identifiers |
| Understand a missing control or contact us from a closed account | Account restrictions and closed accounts |
| Create or reply to a ticket | Support tickets |
Find your way around the panel
- Sign in and open Dashboard.
- Review Your services, Recent invoices, and the billing, support, and security summaries.
- Choose a service name or Service details to open that service. Choose an invoice number to open an invoice.
- Use the navigation to open Subscriptions, Billing, Support, Security, or Profile.
- Choose Order a service to browse plans. Use Documentation for help or Service status to check the status site.
The Dashboard is a summary. Use View all or Subscriptions for the full displayed service list and Billing for invoice filters and pagination.
Switch between light and dark appearance
- Find the theme button in the page header. It is also available on sign-in pages.
- Select it to switch between light and dark appearance.
- Select it again to switch back.
The choice is remembered in that browser when browser storage is available.
Explore the demo account
- Open the sign-in page.
- Select Try a demo account.
- Explore the sample dashboard, services, invoices, and other pages.
- Try rearranging the sample services if you want to see how reordering works.
- Select Exit demo when finished.
The demo uses sample data. Other changes are disabled, and rearranging demo services does not change a real customer account.