Configuring Microsoft Outlook

This guide provides instructions for configuring Microsoft Outlook to work with your MXroute email account.

Prerequisites

Before setting up Outlook:

1. Make sure you have created an email account in your MXroute control panel
2. Have your email server information ready from the "Important Account Information" email
3. Have your MXroute email address and password available

Video Tutorial

For a step-by-step visual guide, watch our tutorial video on YouTube.

Basic Configuration Steps

If you prefer written instructions, follow these steps:

1. Open Microsoft Outlook
2. Navigate to:
   • Outlook for Windows: File → Add Account
   • Outlook for Mac: Tools → Accounts → + (plus sign)
   • Outlook.com: Settings → View all Outlook settings → Mail → Sync email
3. Enter your full email address and click Next/Continue
4. When prompted, select "Advanced options" or "Manual setup"
5. Choose "IMAP" for account type
6. Enter your server information:
   • Incoming mail (IMAP) server: Your server name from the Important Account Information email
   • Incoming port: 993
   • Encryption: SSL/TLS
   • Outgoing mail (SMTP) server: Your server name from the Important Account Information email
   • Outgoing port: 465
   • Encryption: SSL/TLS
7. Enter your username (full email address) and password
8. Complete the setup process

Common Issues and Solutions

• Connection errors: Verify your server name and ensure ports 993 and 465 are not blocked by your network
• Authentication failures: Double-check your username and password
• SSL certificate warnings: Make sure your Outlook is updated to the latest version

Additional Resources

For more detailed information, refer to these resources:

• Email Server Settings - Comprehensive guide to MXroute server settings
• Creating Support Tickets - How to get help if you encounter issues