Managing Domains

Learn how to effectively manage your domains on MXroute.

Adding a New Domain

Domain Verification Required

All new domains require verification before they can be used with MXroute. This helps prevent abuse and ensures domain ownership.

1. Log into DirectAdmin
2. Navigate to Account Manager → DNS Records
3. Find your domain verification TXT record (format: _da-verify-[unique-id])
4. Add this TXT record at your DNS provider
5. Wait for DNS propagation (usually 5-30 minutes)
6. Navigate to Account Manager → Domain Setup
7. Enter your domain name - it will only be added if the verification record is detected
8. Once added, configure your MX, SPF, and DKIM records as usual

TIP

After your domain is successfully added, you can remove the verification TXT record from your DNS if desired.

DNS Configuration

You'll need to configure these records at your DNS provider:

MX Records

Your specific MX records are provided in your "Important Account Information" email. You can find this email at: https://accounts.mxroute.com/index.php?/clientarea/emails/

Look for "[MXroute] Important Account Information" which contains your server-specific MX records.

SPF Record

Add one of these TXT records (both are equivalent, choose either one):

TXT v=spf1 include:mxroute.com -all  (or alternatively: v=spf1 include:mxlogin.com -all)

For more details on SPF configuration, see our SPF Records guide.

Domain Settings

Catch-all Configuration

To configure a catch-all email address in DirectAdmin:

1. Go to Advanced Features → Catch-All E-mail
2. Select your domain
3. Choose to forward to a specific address or reject unknown recipients

Domain Aliases

Add domain aliases (park additional domains) in DirectAdmin:

1. Navigate to Account Manager → Domain Pointers
2. Add your alias domain
3. The alias will use the same email accounts as your primary domain

Spam Settings

Configure spam filtering options:

• For Expert Spam Filtering, see our Expert Spam Filtering guide
• For SpamAssassin settings, access through DirectAdmin's SpamAssassin interface

Troubleshooting

Common Domain Setup Issues

Email not receiving after adding domain:

• Verify MX records are correctly set at your DNS provider
• Check DNS propagation (can take up to 48 hours)
• Ensure domain verification is complete

SPF failures:

• Verify SPF record syntax is correct
• Ensure you're using either include:mxroute.com or include:mxlogin.com (not both)
• Check for duplicate SPF records

For more troubleshooting help, see our Troubleshooting section.