Managing Domains

Learn how to effectively manage your domains on MXroute.

Adding a New Domain

Domain Verification Required

All new domains require verification before they can be used with MXroute. This helps prevent abuse and ensures domain ownership.

1. In the Control Panel, go to "DNS" to find your domain verification key
2. Add a TXT record at your DNS provider using this verification key
3. Wait for DNS propagation (usually 5-30 minutes)
4. Go to "Domains" in the Control Panel
5. Click "Add Domain" and enter your domain name
6. The domain will only be added if the verification record is detected
7. Once added, configure your MX, SPF, and DKIM records as usual

TIP

After your domain is successfully added, you can remove the verification TXT record from your DNS if desired.

DNS Configuration

You'll need to configure DNS records at your DNS provider. Find all your required records in the Control Panel under "DNS":

MX Records

Your MX records are specific to your server and displayed in the Control Panel under "DNS" with copy buttons for easy setup.

SPF Record

Add this TXT record:

TXT @ v=spf1 include:mxroute.com -all

For more details on SPF configuration, see our SPF Records guide.

DKIM Record

Your DKIM key is unique to each domain. Find it in the Control Panel under "DNS" after selecting your domain.

Domain Settings

Catch-all Configuration

To configure a catch-all email address:

1. In the Control Panel, go to "Advanced"
2. Select your domain
3. Choose to forward to a specific address or reject unknown recipients

Domain Aliases

Add domain aliases to use multiple domains with the same email accounts:

1. In the Control Panel, go to "Domain Pointers"
2. Add your alias domain
3. The alias will use the same email accounts as your primary domain

For more details, see our Domain Aliases guide.

Spam Settings

Configure spam filtering options:

• For Expert Spam Filtering, see our Expert Spam Filtering guide
• For SpamAssassin settings, go to "Spam Filters" in the Control Panel

DNS Tester

The Control Panel includes a built-in DNS Tester to verify your configuration:

1. Go to "DNS" in the Control Panel
2. Select your domain
3. Use the DNS Tester to check MX, SPF, and DKIM records

Troubleshooting

Common Domain Setup Issues

Email not receiving after adding domain:

• Verify MX records are correctly set at your DNS provider
• Check DNS propagation (can take up to 48 hours)
• Ensure domain verification is complete
• Use the DNS Tester in the Control Panel to diagnose issues

SPF failures:

• Verify SPF record syntax is correct
• Ensure you're using include:mxroute.com
• Check for duplicate SPF records

For more troubleshooting help, see our Troubleshooting section.