Can I disable all spam filters on MXroute?

No, MXroute does not allow complete disabling of spam filters.

You can adjust SpamAssassin scoring in the Control Panel, but this does not disable every filtering layer. The current panel recommends a score of 15; the saved delivery policy determines how scoring is applied. If you attempt to disable all spam filters, we will re-enable them.

Why we require spam filtering

MXroute operates in a shared environment where disabling spam filters would have significant negative consequences:

• Reduced performance for all users
• Increased spam volume across the platform
• Potential price increases to accommodate higher resource usage

Industry Standard Practice

All major email service providers implement similar protective measures:

• Gmail, Yahoo, Hotmail, and other large providers all use high-level spam filtering
• These filters protect both their infrastructure and their users
• MXroute follows similar practices to maintain service quality

Configuring Your Spam Filter

While you cannot completely disable spam filtering, you can customize your spam filter settings:

1. Log into the Management Panel at management.mxroute.com
2. Click Open control panel on your service to access the Control Panel
3. Click Spam Filters in the menu
4. Follow Spam filters and sender lists to adjust the score, save it, and manage account-wide sender entries

For information on Expert Spam Filtering, see our Expert Spam Filtering guide.