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Migrating to MXroute
Overview
Email migration is the process of transferring your emails, contacts, and other data from one email service provider to MXroute. Migration might be necessary when:
- Switching from another email service provider to MXroute
- Moving between different MXroute plans
- Consolidating multiple email accounts
Important Note
MXroute does not perform migrations on behalf of customers. For complex migration scenarios, we recommend consulting with local IT specialists.
Recommended Migration Tools
For most email migrations, we recommend using imapsync. This versatile tool offers multiple ways to perform your migration:
Web Interface Options
If you prefer a more user-friendly approach, these web interfaces can help:
- imapsync Web Interface - Official web interface
- OVH Migration Tool - Alternative web-based solution
Windows Application
For Windows users, a dedicated application is available:
- imapsync for Windows - Download the Windows application
Command Line (Linux)
For advanced users or those with many accounts to migrate, the command line version offers the most flexibility:
bash
# Basic imapsync command structure
imapsync --host1 source.server.com --user1 source@example.com --password1 'sourcepassword' \
--host2 mail.mxroute.com --user2 destination@example.com --password2 'destinationpassword'For detailed instructions, refer to this guide:
Migration Best Practices
For a successful migration to MXroute:
- Setup destination accounts first - Ensure your MXroute account is fully configured before beginning migration
- Test with a small account - Start with a less critical email account to test the process
- Plan for downtime - Schedule migrations during low-usage periods
- Verify DNS settings - Ensure your MX records are properly configured
- Check mail client settings - Update all devices with new IMAP/SMTP settings after migration
Common Issues and Solutions
| Issue | Solution |
|---|---|
| Connection timeouts | Check firewall settings and IMAP access |
| Missing emails | Verify folder structures match or use folder mapping options |
| Authentication failures | Double-check username/password and ensure IMAP is enabled |
| Slow migration | Consider splitting large mailboxes into smaller batches |
Post-Migration Steps
After completing your migration:
- Verify emails have transferred correctly
- Update your DNS MX records to point to MXroute
- Configure SPF, DKIM, and DMARC records
- Update all devices with new email settings
- Keep your old email service active for a transition period