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Marketing Email Policy
Our Position on Marketing Emails
MXroute does not allow marketing emails.
This is a firm policy with no exceptions. We prohibit sending promotional content designed to sell products or services through our platform.
Why We Prohibit Marketing Emails
Our policy exists for several important reasons:
Protecting Deliverability: Our primary focus is ensuring reliable inbox delivery for all customers. Marketing emails can negatively impact IP reputation and deliverability for everyone on our platform.
Spam Prevention: We maintain strict anti-spam measures to keep our platform clean and reputable.
Focus on Core Email Services: Our infrastructure is optimized for reliable email services rather than promotional campaigns.
Understanding What We Prohibit
To be clear about our policy:
- Not Allowed: Promotional emails, sales pitches, or other content primarily designed to market products or services
- Allowed: Legitimate newsletters, updates to your customers, or other non-promotional communications
Enforcement Measures
We monitor for marketing email activity and will take action if detected:
- Systems flag patterns consistent with marketing/promotional content
- Accounts found to be sending marketing emails may be suspended
- No refunds are provided for accounts terminated due to policy violations
What This Means for You
Before purchasing our service, please consider your email needs carefully:
- If you need to send promotional marketing emails, MXroute is not the right service for you
- If you use email for legitimate communications that don't involve marketing products or services, our service is likely a good fit
We appreciate your understanding of our position on this matter.