Skip to content

Marketing Email Policy ​

Our Position on Marketing Emails ​

MXroute does not allow marketing emails.

This is a firm policy with no exceptions. We prohibit sending promotional content designed to sell products or services through our platform.

Why We Prohibit Marketing Emails ​

Our policy exists for several important reasons:

  1. Protecting Deliverability: Our primary focus is ensuring reliable inbox delivery for all customers. Marketing emails can negatively impact IP reputation and deliverability for everyone on our platform.

  2. Spam Prevention: We maintain strict anti-spam measures to keep our platform clean and reputable.

  3. Focus on Core Email Services: Our infrastructure is optimized for reliable email services rather than promotional campaigns.

Understanding What We Prohibit ​

To be clear about our policy:

  • Not Allowed: Promotional emails, sales pitches, or other content primarily designed to market products or services
  • Allowed: Legitimate newsletters, updates to your customers, or other non-promotional communications

Enforcement Measures ​

We monitor for marketing email activity and will take action if detected:

  • Systems flag patterns consistent with marketing/promotional content
  • Accounts found to be sending marketing emails may be suspended
  • No refunds are provided for accounts terminated due to policy violations

What This Means for You ​

Before purchasing our service, please consider your email needs carefully:

  • If you need to send promotional marketing emails, MXroute is not the right service for you
  • If you use email for legitimate communications that don't involve marketing products or services, our service is likely a good fit

We appreciate your understanding of our position on this matter.

Who needs a footer?