Service Limits

The Short Version

• 400 outbound emails per hour, per email address
• Zero tolerance for marketing emails, unsolicited outreach, or spam

Why These Limits Exist

MXroute is not an indiscriminate pipeline designed to carry any volume or quality of shit you want to throw at it. We have a singular focus: delivering legitimate emails to inboxes.

That's it. That's the business.

We've made a conscious choice between two incompatible options:

1. Be an indiscriminate pipeline that allows anything through
2. Aim for actual inbox delivery

We chose option 2. Always have, always will.

No Clever Workarounds, Please

If you're reading this thinking, "I can get around this by..." — stop right there. We've heard all the rebrandings and semantic games:

• "It's not marketing, it's cold outreach!"
• "I'm not spamming, I'm building relationships at scale!"
• "What if I just create multiple addresses to multiply my limit?"

The answer is still no. And yes, we will notice.

The Technical Reality of Email

Here's the email industry's dirty little secret: volume and quality are inversely related. The more emails you send, the less likely they are to reach an inbox. This isn't our rule — it's how the entire email ecosystem operates.

Major inbox providers like Gmail, Microsoft, and Yahoo analyze sending patterns. Send too much, too fast? You look like spam. Simple as that.

What This Means For You

If you need to send legitimate emails to people who expect to hear from you, our service is excellent. If you're looking for a service to blast promotional content to people who didn't ask for it, we're the wrong provider.

This isn't a limitation we apologize for — it's a feature we're proud of. It's why our customers' emails actually get delivered.

The Bottom Line

400 emails per hour per address is the limit. No marketing emails, period. This is not negotiable, and attempts to circumvent these limits will result in account termination.

If these terms don't align with your needs, we respect that. There are many other email providers out there who might be a better fit for your use case.