VAT and Tax Identifiers on Invoices

Sign in to the Management Panel before starting. On a phone or narrow window, open the navigation menu at the top left to find the named page.

A qualifying service is a service that is not cancelled, terminated, or marked as fraud. Pending and suspended services count for these account settings. See account restrictions if a control is unavailable.

Without a qualifying service, you can view an existing identifier but cannot add, edit, or remove it in Billing. An optional identifier can also be entered during registration.

Add or edit a VAT or tax identifier

Available when the account has a qualifying service. Registration also offers an optional VAT/Tax ID field.

1. Open Billing.
2. Find VAT/Tax ID for Invoices.
3. Select Add VAT/Tax ID, or Edit if one is already present.
4. Enter the identifier, up to 50 characters. Letters, numbers, spaces, dashes, periods, slashes, and parentheses are accepted.
5. Select Save and check the displayed identifier.

The value is included on future invoices for your accounting records. It is not a tax exemption or a recalculation of tax, and changing it does not promise to rewrite previously issued invoices.

Remove a VAT or tax identifier

1. Open Billing → VAT/Tax ID for Invoices.
2. Select Remove beside the identifier.
3. Confirm the prompt to remove it from future invoices.
4. Check that the section says No VAT/Tax ID set.

The same account eligibility requirement applies as when adding or editing the identifier.

See EU VAT and Tax Compliance for the tax policy. Adding an identifier is for your invoice records and does not change that policy. To retrieve an invoice, see Download an invoice PDF.